FAQs

    • All orders will be sent out via ground shipping
    • Please allow 1-2 days to fulfill orders. From there, tracking will be sent to the email provided
    • We are currently only shipping within the US

    • All sales are final (we promise you’ll love it)
    • If there is an issue with your order, please contact kylie@theacksack.com

    • Please email kylie@theacksack.com for inquiries, wholesale, PR, etc.

    • All bags made of 200 GSM Polypropylene, with woven nylon handles besides canvas bag
    • Because these bags are lightweight and packable, some bags may appear wrinkly upon delivery